RETURNS, REFUNDS, EXCHANGE AND CANCELLATION

A detailed policy for Refunds, Returns, Exchange and Cancellation Policy, please refer to dedicated policy page, click here – Returns, Refunds, Cancellation and Exchange Policy

SHIPPING, TRACKING & DELIVERY 

A detailed policy for Shipping, Tracking & Delivery Policy, please refer to dedicated policy page, click here – Shipping, Tracking & Delivery Policy

GENERAL TERMS & CONDITIONS

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Plezor.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you” and “user” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service providers” mean independent third-party service providers. “Website” means Plezor.com, and “we”, “us” and “our” shall mean Bhogal Prime Exim Pvt Ltd.

MUTUAL EXCLUSIVITY OF OFFERS

No two promotional offers / schemes can be applicable at the same time. The cash back offer, and sales do not coincide.

USER ACCOUNT, PASSWORD, AND SECURITY

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Plezor.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you” and “user” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service providers” mean independent third-party service providers. “Website” means Plezor.com, and “we”, “us” and “our” shall mean Bhogal Prime Exim Pvt Ltd.

SERVICES OFFERED

We provide several Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase its merchandise. Upon placing an order, we shall ship the product to you and be entitled to its payment for the Services.

PRIVACY POLICY

The User hereby consents, expresses and agrees that you have read and fully understand our Privacy Policy. The user further consents that you understand and fully accept our terms and conditions.

USER CONDUCT AND RULES

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.

Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.

Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer.

Conduct or forward surveys, contests, pyramid schemes or chain letters.

Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner.

Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

Violate any code of conduct or other guidelines, which may be applicable for or to any Service.

Violate any applicable laws or regulations for the time being in force in or outside India.

Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

USER WARRANTY AND REPRESENTATION

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by the Website.

EXACTNESS NOT GUARANTEED

We hereby disclaim any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from our company will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested product change by replying to it within 15 days of it being sent to you. We may re-request that you accept a product alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be credited with the points (Store Credit) equal to your purchase value to your personal account with the website which can be redeemed for purchasing on the Website anytime.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, we own all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to us without obtaining authorization from us.

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, regarding the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

PRICING

Prices for products are described on the Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at our discretion.

SHIPPING

Title and risk of loss for all products ordered by you shall pass on to you upon our shipment to the shipping carrier.

LIABILITY

In no event will we be liable for any loss, financial or otherwise; incidental, indirect, special or consequential damages, arising out of your use or inability to use any of our products or services. Our liability will be confined to replacement of goods only.

TERMINATION

We may suspend or terminate your use of the Website or any Service if we believe, in our sole and absolute discretion that you have breached any of the Terms. If we or you terminate your use of the Website or any Service, we may delete any content or other materials relating to your use of the Service and will have no liability to you or any third party for doing so. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

INTERPRETATION OF NUMBER AND GENDERS

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

SEVERABILITY

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision, and all other provisions of these Terms shall continue to be in full force and effect.

REPORT ABUSE

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. We do not review the contents in any way before they appear on the Website. We do not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to our customer care.

GENERAL TERMS FOR OFFERS AND PROMOTIONS

Discounts will be applied to the total merchandise value including GST and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.

Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.

Discount Coupons may from time to time be offered to account holders. Such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two, and in case of COD a cheque).

We may from time to time offer Promotional Discount Coupons which may apply in respect of any, or certain specified, purchases made though this Website.

We shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Website. In the event of any conflict between these terms and conditions, and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.

We reserve the right to change / modify / add / delete any of the terms and conditions prevailing on the different promotional schemes we introduce in market from time to time. We, at our discretion, can withdraw a particular scheme from the Website or market.

DISCLAIMER

It is the user’s responsibility to login earlier if they want to avail better products or styles because our sales are “first come, first served”. The merchandise is not restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.

SERVICES OFFERED

We provide several Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase its merchandise. Upon placing an order, we shall ship the product to you and be entitled to its payment for the Services.

PRIVACY POLICY

The User hereby consents, expresses and agrees that you have read and fully understand our Privacy Policy. The user further consents that you understand and fully accept our terms and conditions.

USER CONDUCT AND RULES

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.

Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.

Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer.

Conduct or forward surveys, contests, pyramid schemes or chain letters.

Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner.

Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

Violate any code of conduct or other guidelines, which may be applicable for or to any Service.

Violate any applicable laws or regulations for the time being in force in or outside India.

Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

USER WARRANTY AND REPRESENTATION

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by the Website.

EXACTNESS NOT GUARANTEED

We hereby disclaim any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from our company will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested product change by replying to it within 15 days of it being sent to you. We may re-request that you accept a product alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be credited with the points (Store Credit) equal to your purchase value to your personal account with the website which can be redeemed for purchasing on the Website anytime.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, we own all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to us without obtaining authorization from us.

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, regarding the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

PRICING

Prices for products are described on the Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at our discretion.

SHIPPING

Title and risk of loss for all products ordered by you shall pass on to you upon our shipment to the shipping carrier.

LIABILITY

In no event will we be liable for any loss, financial or otherwise; incidental, indirect, special or consequential damages, arising out of your use or inability to use any of our products or services. Our liability will be confined to replacement of goods only.

TERMINATION

We may suspend or terminate your use of the Website or any Service if we believe, in our sole and absolute discretion that you have breached any of the Terms. If we or you terminate your use of the Website or any Service, we may delete any content or other materials relating to your use of the Service and will have no liability to you or any third party for doing so. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

INTERPRETATION OF NUMBER AND GENDERS

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

SEVERABILITY

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision, and all other provisions of these Terms shall continue to be in full force and effect.

REPORT ABUSE

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. We do not review the contents in any way before they appear on the Website. We do not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to our customer care.

GENERAL TERMS FOR OFFERS AND PROMOTIONS

Discounts will be applied to the total merchandise value including GST and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.

Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.

Discount Coupons may from time to time be offered to account holders. Such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two, and in case of COD a cheque).

We may from time to time offer Promotional Discount Coupons which may apply in respect of any, or certain specified, purchases made though this Website.

We shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Website. In the event of any conflict between these terms and conditions, and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.

We reserve the right to change / modify / add / delete any of the terms and conditions prevailing on the different promotional schemes we introduce in market from time to time. We, at our discretion, can withdraw a particular scheme from the Website or market.

DISCLAIMER

It is the user’s responsibility to login earlier if they want to avail better products or styles because our sales are “first come, first served”. The merchandise is not restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.-